Great Communication is a skill to be learned.
Increasing productivity and respect in the workplace
With focused training on active listening and empathetic responding, efficiency will rise and a tradition of respect will be developed.
The Care Talk Book & Resources
With both in-person training and the Care Talk – Untangling Great Communication book, communicating in a way that creates understanding is accessible to anyone. The Care Talk resources provide key concepts and direction toward substantially improving communication in your professional and personal life, introducing the ideas of:
■ Responding to what you hear, not what you think about what you hear.
■ Being accessible, curious and tenderhearted.
■ Connecting via posture, orientation and eye contact.
“Get ready to be good at this.
Get ready to be different.
It will take work, and it will take risk.
You might make mistakes in the
beginning to get better in the end.
It will take breaking old patterns
and putting new and better ones
in place, just like any other
improvement you want to make
in your life.”