Interpersonal

Relating in personal arenas
With friends and family, building skill will enhance emotional connections and increase understanding, encouraging relational trust and growth.

Ministry

Establishing a culture ​of care 
In any setting where there is a need to convey compassion, equipping staff and volunteers in communication is integral to excellence.

Business

Increasing productivity and respect in the workplace
With focused training on active listening and empathetic responding, efficiency will rise and a tradition of respect will be developed. 

The Care Talk Book & Resources

With both in-person training and the Care Talk – Untangling Great Communication book, communicating in a way that creates understanding is accessible to anyone.

The Care Talk resources provide key concepts and direction toward substantially improving communication in your professional and personal life, introducing the ideas of:​
  • Responding to what you hear, not what you think about what you hear.
  • Being accessible, curious and tenderhearted.
  • Connecting via posture, orientation and eye contact.    


“The Care Talk workshop opened my eyes to how I can improved communication with family, business colleagues, and the people with whom I interact as a volunteer.  It is a whole new way to think and speak.  I wish I had known these skills sooner.” 

Todd Sloan, District Manager, Linear Technology Corporation

Books

Expanding on the information from the workshops, the Care Talk books are  fun, compact books filled with fresh concepts and instantly usable skills to improve every relationship you have, both personal and professional.

Workshops

These 1 ½ - 2 ½ hour interactive workshops include both teaching and experiential work around the many facets of active listening and empathetic responding. 

Shannon Plate

“Get ready to be good at this. Get ready to be different. It will take work, and it will take risk. You might make mistakes in the beginning to get better in the end. It will take breaking old patterns and putting new and better ones in place, just like any other improvement you want to make in your life.”